Word On The Street
17Jan/110

The Evolution of the Check-In

Posted by Patrick Lynch


Location-based services have been popping up everywhere over the last few years. And while it all started as a way to find your friends, it has evolved into much, much more than that.

When Twitter first arrived on the scene, the status box was empty, with a grayed out question asking, "What are you doing?". Now, we have services like Gowalla and Foursquare asking, "Where are you?" and "Who are you with?" While GetGlue and ShopKick ask "What are you watching/reading?" or "What are you buying?"

While some might say that the age of overshare is upon us, I feel that this is a perfect way for brands to connect with their consumers. I don't necessarily mean checking in to everything we do, but a more subtle approach where programs and services integrate with one another, and then give feedback to the company. Allowing them to build a better product, or deliver a better service. Or even making new product recommendations based on the way a consumer interacts with their service.

I might be getting ahead of myself, since location-based tech has yet to be adopted by the masses. But if/when it does, look for a more integrated relationship between consumer and brand.

5Jan/110

The Best of 2010 – Email Marketing Campaigns

Posted by Michael Herman

Every year I see hundreds of great email campaigns sent from clients, and one of my favorite things about being an Account Manager is seeing how our clients utilize Digital Street's email marketing platform to it's fullest potential.

Below are five of my favorite email campaigns that were sent out through Digital Street. All of these email campaigns have a very clean feel to them, not too much clutter! It is also important for companies to maintain their brand identity by staying consistent. Sending out entirely new looking emails every other week is only going to distract your contacts from remembering your brand!

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Cosmetically Appealing

Short, sweet, simple, & sexy. The more organized an email campaign looks, the more attention it is going to receive. In general, people don't have much time to read through your email. Stick to the main points that you want to get across so you don't overwhelm the reader with too much information. The email on the left is very organized and the image suits the information perfectly. (It also kinda makes me a little hungry...)

*Hint: Keep the fonts within your email campaign basic and consistent! You don't want to use a new font each time you start a new paragraph. This leads to fontophobia.

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No Such Thing as TMI

Emails really give you the opportunity to connect with your customers on a more personal level. You have the ability to automate happy birthday emails, include names within campaigns, and gain other information you might need for future segmenting purposes. You will notice that Guero's Taco Bar always includes a link for contacts to update their data. In this particular email, Guero's is wanting the recipient to update their information so he/she can receive a birthday surprise that is well worth opening!

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Keep It Relevant

You never want your reader to think, "What are they talking about?!". This could ruin your reputation and have people's eyes scanning for the Unsubscribe option rather than scanning through your beautiful email that you just worked so hard on. Keep in mind that people want to know about things that they can relate to. Stick to topics, such as holidays that are coming up, that will be relevant to a broad number of your target audience.

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Don't Be A Bore, Link Some More!

I specifically like this email campaign because it includes many links within the campaign. As a company, you want people to interact within your email and be led to your website and/or somewhere related to what you are discussing.

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Easy Access to Social Media

One of the most important trends that has caught on this year is to include social media icons within your email campaign to build your online communities. This is a great way to start creating conversations with your clientele. Engaged users lead to loyal customers.

21Dec/101

Digital Marketing in 2011

Posted by Michael Herman

With the rise of digital marketing, it can leave you wondering how you can improve your web presence and where to start!  Let us give you some quick tips....

The Obvious Social Network Route

As the movie The Social Network hit screens, the time came to reflect on the phenomenal success of Facebook and other social media sites. Facebook has an estimated 500 million users and this is likely to increase even further. Twitter now has well over 100 million users and is attracting an average of 300,000 new users a day. This makes it plainly obvious as to your main 2011 social media strategy. Facebook seems to attract users in the ‘right’ age group for marketing purposes, so dedicate a considerable amount of your budget towards setting up campaigns both on Twitter and Facebook.

Video Kills The Behind The Times Company

Yet it is important to push yourself to the front of the queue when it comes to jumping on the video marketing bandwagon. A recent whitepaper by Cisco suggested that more than half of all web traffic will be video-related by 2014. The days of the 30 second advert are dying out with more and more consumers skipping these dull and unimaginative productions. Sites like YouTube need to used more frequently with thought provoking and lengthier adverts the key to success. If you want someone to buy your cereal, don’t depict a happy family with 2.4 children eating the product by the kitchen. Edgy, new and deep will sell in future where fast, predictable and cheesy once ruled.

Email And Mobiles

As one might expect, email marketing is moving with the times. An extraordinary 97% of American households use email so a well constructed email campaign will reap dividends. It is a fact that social networks such as Facebook, YouTube and Twitter are being integrated with email. The smartphone, Android and iPhone are linking even more users to their mail. The challenge facing digital marketers is to find a way to tailor their campaign for customers who view their email on a mobile device. The best strategy is to use a tool such as Litmus to find out more about your audience and tailor your campaign to them. This is necessary because it is difficult to find a current strategy that will work well for all mobile users.

SEO Is Still King

Believe it or not however, despite the huge budgets set aside for the all of the above, Search Engine Optimization (SEO) is still top of the list when it comes to 2011 digital marketing tactics according to a poll carried out by Top Rank. Yet in order to get your content to the top of the search engine ladder, you still have to know your targets and audience. If you know your audience but not their triggers, start surveying. If you know what you want to market but have no idea to who, check out sites like eMarketer for market statistics. It should be remembered that no amount of marketing will work if your content is poor, sort it out. Oh, and avoid those nasty “please stay on my page and click on cancel for something special” pop-ups, these REALLY annoy consumers!

So where will this leave your marketing strategy for 2011?  All four of these pieces will make your marketing plan come together and keep up with the ever-changing trends for digital marketing.

19Nov/100

Digital Street Featured in Nike Women Video

Posted by Michael Herman

Stephanie, our Director of Social Media, was one of 20 women chosen to participate in the Nike Women Make Yourself Movement.  As her first assignment, she was asked to post a blog on "What Makes Me" - and with typical "Stephanie fashion", she chose to do a video instead!  Check it out below!  More videos will be coming, so be sure to check out the Nike Women Facebook page as well as our own!